Our Policies

Cancellation & Refund Policies

All cancellations will incur a 3% processing fee. Cancellations made after the grace period for your group size will result in a 100% charge being incurred (no refund). All cancellations will incur a 3% processing fee.

  • Chevron down 1-3 People
  • For groups of 3 or fewer, notification of cancellation must be received by phone at (808) 879-7218 at least 24 hours prior to the scheduled tour time. Parties adhering to this policy will receive a full refund. Any notice given with less than 24 hours remaining before the tour time will NOT be considered valid and NO refund will be offered.

  • Chevron down 4-5 People
  • For groups of 4 or more, notification of cancellation must be received by phone at (808) 879-7218 at least 48 hours prior to the scheduled tour time. Parties adhering to this policy will receive a full refund. Any notice given with less than 48 hours remaining before the tour time will NOT be considered valid and NO refund will be offered.

  • Chevron down 6-9 People
  • For groups of 6 or more, notification of cancellation must be received by phone at (808) 879-7218 at least 72 hours prior to the scheduled tour time. Parties adhering to this policy will receive a full refund. Any notice given with less than 72  hours remaining before the tour time will NOT be considered valid and NO refund will be offered.

  • Chevron down 10+ People
  • For groups of 10 or more, notification of cancellation must be received by phone at (808) 879-7218 at least 2 weeks prior to the scheduled tour time. Parties adhering to this policy will receive a full refund. Any notice given with less than 2 weeks remaining before the tour time will NOT be considered valid and NO refund will be offered.

Taxes & Fees

Kai Kanani calculates and adds the following taxes, totaling 7.5269%, to the cost of all of its tours:

  • State of Hawaii General Excise Tax: 4.166%
  • Department of Land & Natural Resources Harbor/Mooring Fees: 3.3609%

Special Agent Discount

If you are a travel agent, Kai Kanani offers a 30% discount for you and up to 4 guests.

  • To use this discount, please call our office: 808-879-7218
  • Please share your credentials with our receptionists and we’ll get you booked on our boat!

Ready to Book Your Tour?

We offer a variety of snorkeling tours and sailing trips.