Our Policies

Cancellation & Refund Policies

All cancellations will incur a 3% processing fee. Cancellations made after the grace period for your group size will result in a 100% charge being incurred (no refund). All cancellations will incur a 3% processing fee.

Taxes & Fees

Kai Kanani calculates and adds the following taxes, totaling 7.5269%, to the cost of all of its tours:

  • State of Hawaii General Excise Tax: 4.166%
  • Department of Land & Natural Resources Harbor/Mooring Fees: 3.3609%

Health & Safety (Covid-19 procedures)

Your health is our top priority and we have put special measures in place to keep all guests safe both during and after your activity.

• Stringent Cleaning – We’ve increased the frequency of disinfecting surfaces and high traffic areas between each tour, and hand sanitizer will be available to all of our guests.

• Social Distancing – Guests will stay at a safe 6-foot distance during all points of the tour. We also ensure that all staff members will be wearing the necessary PPE.

• Wellness Checks – Employees receive daily wellness checks to ensure they are healthy and symptom-free. If you or anyone in your group is experiencing symptoms, we will work directly with you to cancel or reschedule your tour.

Ready to Book Your Tour?

We offer a variety of snorkeling tours and sailing trips.